{"id":50266,"date":"2019-09-16T09:06:18","date_gmt":"2019-09-15T22:06:18","guid":{"rendered":"https:\/\/www.lyvai.com\/?page_id=50266"},"modified":"2019-09-16T09:23:07","modified_gmt":"2019-09-15T22:23:07","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.lyvai.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"GENERAL TERMS OF SALE FOR ONLINE PURCHASES"},"content":{"rendered":"<p><\/p>\n<p>The terms and conditions herein are agreed between LYVAI limited   liability company with a registered capital of 1.000.000 CFP, whose   registered headquarters are located at 01 rue des Cam\u00e9lias PK6 \u00e0 Noum\u00e9a   (New-Caledonia), registered under corporate registry\u00a0 1\u00a0178\u00a0466, also   registered in the Directory of Companies and Establishments as: RIDET\u00a0:   1178466.001 \/ Code APE\u00a0: 79.12Z, hereinafter referred to as LYVAI and   owner of the <a href=\"http:\/\/www.lyvai.com\">www.lyvai.com<\/a> website. Any physical person or moral entity making a purchase through   the LYVAI web site, hereinafter referred to as the BUYER.<\/p>\n<p>\n  <strong>Paragraph 1: OBJECT<\/strong><\/p>\n<p>  The   terms of sale herein govern the contractual relationship between LYVAI   and the BUYER, as well as any purchase made through the LYVAI web site,   as well as the general terms and conditions of use of the LYVAI website   for any VISITOR browsing the said site.<\/p>\n<p>  The acquisition of goods or services through\u00a0<a href=\"http:\/\/www.lyvai.com\">www.lyvai.com<\/a>\u00a0web site implies that the BUYER unreservedly accepts the terms of sale herein.<\/p>\n<p>  Before any transactions, buyers declare that any purchase made from\u00a0<a href=\"http:\/\/www.lyvai.com\">www.lyvai.com<\/a>\u00a0are not directly related to their professional activity and are strictly limited to personal use.<br \/>\n  Note that buyers agree to purchase under these terms and conditions.<\/p>\n<p>  LYVAI   reserves the right to modify the terms of sale herein at any time\u00a0 in   order to improve and optimize the customer&#8217;s use of the website. <br \/>\n  In this case, the applicable terms shall be those in effect on the date of the purchase order by the BUYER. <\/p>\n<p>  <strong>Paragraph 2: Products<\/strong><\/p>\n<p>  All information, photos and products featured on\u00a0<a href=\"http:\/\/www.lyvai.com\">www.lyvai.com<\/a>\u00a0is\u00a0presented in good faith and is correct at the time of printing.\u00a0 Please note that there are limited seats available. <br \/>\n  Lyvai   reserves the right to change, delete, or otherwise modify the   information which is represented without any prior notice. Persons   receiving this information will make their own determination as to its   suitability for their own purposes prior to use. Products are available   for sale to all international customers.<\/p>\n<p>\n  <strong>Paragraph 3: Prices<\/strong><\/p>\n<p>  Online   prices are displayed in different currencies such as Pacific Francs,   (CFP), Euros (\u20ac), Australian Dollars (AUD) and American Dollars   (USD).\u00a0Prices include local taxes (TTC and TGC) and may change due to   tax increases.<br \/>\n  LYVAI reserve the right to change any prices without   notice, however the final price to the customer will be price listed on   the day of the order.<\/p>\n<p>\n  <strong>Paragraph 4: ORDER and PAYMENT<\/strong><\/p>\n<p>  Before any purchase, buyers have to create an account on <a href=\"http:\/\/www.lyvai.com\">www.lyvai.com<\/a> by pressing the Registration button accessible through the red tab   located on top of the page. Each buyer can place an order or view his   account and profile after completing the identification form.<br \/>\n  Buyers wishing to purchase any LYVAI products have 2 payment options:<\/p>\n<p>  Secure Payment is done through Paybox, EPAY NC or Bank Card .<br \/>\n  In   order to proceed with their order, the buyer chooses the Products he   wishes to order by adding them to his CART, whose content can be   modified at any time, and proceeds to payment by Paybox or EPAY NC.<br \/>\n  The   buyer then validates the order after having verified its accuracy,   confirms the purchase order by clicking on the Confirm button and makes   payment according to the specified terms and conditions.<\/p>\n<p>  The   buyer is sent directly to a secured PAYBOX or EPAY NC interface in order   to complete the bank form with the requested card information.   Confirmation by the BUYER signifies signature and acceptance of the   concerned transactions.<br \/>\n  In the event of a fraudulent act, the buyer can ask for a cancellation of payment and money will be credited or returned.<\/p>\n<p>  The buyer will not be held responsible for fraud if he can submit proof of the use of the card without his approval?<br \/>\n  To   get a refund from a fraudulent use of the card, the buyer has to   contact their bank within 70 days following the date of the purchase   order to obtain an official credit report. The amount stolen will be   refunded by the bank within 1 month after the receipt of the written   dispute by the buyer.\u00a0 There will be no expenses for the bank transfer   for the buyer from the settlement refunds.<\/p>\n<p>  All of the provided   information and the registered order constitute proof of the   transaction. Confirmation by the BUYER signifies signature and   acceptance of the concerned transactions. LYVAI&#8217;s collection of data   (such as communications, orders and payment) is considered as proof of   the transaction between the buyer and their purchase. Faithful copies of   purchase orders and invoices will be sent by LYVAI to the buyer on his   e-mail address.<\/p>\n<p>  If the buyer wishes to contact LYVAI, letters can be written to : &#8211; &#8220;LYVAI&#8221; sis 01 rue des Cam\u00e9lias PK6 <br \/>\n  or PO BOX: \u00a0BP 12473 \u2013 98802 Noum\u00e9a Cedex, \u00a0via e-mail to : \u00a0<a href=\"mailto:tour@lyvai.nc\" target=\"_blank\" rel=\"noopener noreferrer\">tour@lyvai.nc<\/a> and by phone at : +(687) 72.17.69.<\/p>\n<p>  <strong>Our bank account:<\/strong>\n  <\/p>\n<ul>\n<li>Bank : B.C.I. (Banque Cal\u00e9donienne d&rsquo;Investissement)<\/li>\n<li>Adresse of Bank : Victoire \u2013 NOUVELLE CALEDONIE.<\/li>\n<li>Firm : LYVAI TOUR SARL.<\/li>\n<li>Establishment Code : 17499<\/li>\n<li>Code Box : 00010<\/li>\n<li>Account number : 27352802013<\/li>\n<li>Cl\u00e9 RIB (Bank account details) : 79<\/li>\n<li>BIC (Bank Identifier Code) : BCADNCNN<\/li>\n<\/ul>\n<p>\n  Upon the receipt of the bank transfer, the order will be processed and the buyer will receive a confirmation by mail.<br \/>\n  LYVAI will validate the product within 3 working days from the purchase, subject to provisions.<\/p>\n<p>\n  <strong>Paragraph 5: Ownership<\/strong><\/p>\n<p>  LYVAI retains full ownership of their products sold online ranging from prices, expenses including taxes.<\/p>\n<p>\n  <strong>Paragraph 6 : Withdrawal<\/strong><\/p>\n<p>  Under   rule L121-20 of the consumer&#8217;s law, customers have the right to cancel   and return their order within 14 days, for an exchange or a refund   without penalty, except for the cost of returning the goods.<\/p>\n<p>\n  <strong>Paragraph 7: Cancellation<\/strong><\/p>\n<p>  All requests for cancellations have to be mailed to LYVAI at\u00a0<a href=\"mailto:resa@lyvai.nc\" target=\"_blank\" rel=\"noopener noreferrer\">resa@lyvai.nc<\/a>, customers will receive a cancellation mail as confirmation.<\/p>\n<p>  The following fees will be charged according to the cancellation date:\n<\/p>\n<ul>\n<li>More than 30 days before arrival: no fee.<\/li>\n<li>From 30 to 15 days before arrival: 10% of the total amount of the file.<\/li>\n<li>From 15 to 7 days before arrival: 30% of the total amount of the file.<\/li>\n<li>From 7 to 3 days before arrival: 50% of the total amount of the file.<\/li>\n<li>Less than 3 days before arrival: 100% of the total amount of the file.<\/li>\n<\/ul>\n<p>\n<strong>Paragraph 8 : Liability <\/strong><\/p>\n<p>All   products sold by LYVAI are subject to regulation 1641 of the French   civil code. Any defective products sold by LYVAI, can be returned,   exchanged or refunded. Customers can do so by e-mailing\u00a0 us at\u00a0 <a href=\"mailto:resa@lyvai.nc\" target=\"_blank\" rel=\"noopener noreferrer\">resa@lyvai.nc<\/a> within 30 days after the sale.<\/p>\n<p>\n<strong>Paragraph 9 : Responsibility <br \/>\n<\/strong><br \/>\nDuring   sales online, LYVAI will not be responsible for damages caused by the   loss of Network, virus or loss of data or any under involuntary   problems.<br \/>\nUnder regulation L211-16, LYVAI cannot be held responsible   for damages caused by traveler&#8217;s negligence or a third party, bad   weather circumstances, strikes, social events and stopover cancellation.<\/p>\n<p>\n<strong>Paragraph 10 : Intellectual property<\/strong><\/p>\n<p>All elements of <a href=\"http:\/\/www.lyvai.com\">www.lyvai.com<\/a> are exclusive property of &#8220;LYVAI&#8221;. <br \/>\nAny   use in any form or Reproduction for any purpose whatsoever, even   partially, of elements from the site whether in the form of photo, logo,   visual or text is not allowed.<\/p>\n<p>\n<strong>Paragraph 11 : Personal data <\/strong><\/p>\n<p>LYVAI   vows to protect any confidential and personal data provided by   customers during their purchase online, clients have the right to have   access to this data, modify or delete their information by e-mailing to <a href=\"mailto:info@lyvai.nc\" target=\"_blank\" rel=\"noopener noreferrer\">info@lyvai.nc<\/a>. <br \/>\nAll information concerning customers are subject to Data Protecting regulation No. 78-17 of 6 January 1978. <\/p>\n<p>\n<strong>Paragraph 12 : Legal disputes <br \/>\n<\/strong><br \/>\nConditions apply for Bookings online and are subject to French laws.<br \/>\nFor any legal claims (Disputes) and actions, matters will be handled and processed by Noum\u00e9a&#8217;s courthouse in New Caledonia.<\/p>","protected":false},"excerpt":{"rendered":"<p>The terms and conditions herein are agreed between LYVAI limited liability company with a registered capital of 1.000.000 CFP, whose registered headquarters are located at 01 rue des Cam\u00e9lias PK6 \u00e0 Noum\u00e9a (New-Caledonia), registered under corporate registry\u00a0 1\u00a0178\u00a0466, also registered in the Directory of Companies and Establishments as: RIDET\u00a0: 1178466.001 \/ Code APE\u00a0: 79.12Z, hereinafter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-50266","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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